Hypertherm software products are backed by best-in-class technical support provided by the most knowledgeable professionals in the business. Our technical team has decades of experience in nesting and process optimization software, plus many years applications experience working in various cutting industries.
Very often you can find answers most quickly by checking the Knowledge Base. Still can't find what you're looking for? Contact us directly using one of the options below. Please note - all support services require an active Software Subscription.
- email support
Contact a technical support specialist via e-mail.
- join a gotomeeting
If you have been given a GoToMeeting ID, click here.
- phone support
N. America: +1 (716) 434-3755
Other regions, click here.
Other Support Services
Accounts provide access to FAQ's, downloads, articles, videos, training webinars, and more. Log in or sign up today.
Annual subscriptions provide users access to our extensive support features. This is a highly cost effective way to maximize the investment in Hypertherm software and help your business become more productive.
Customer feedback is very important to us and that’s why we’ve created the Hypertherm software Beta Community; a tool for soliciting product development input directly from our customers.
Customers worldwide can register their purchase with Hypertherm to ensure receipt of product news and special promotions. (N. American customers are typically pre-registered – you do not need to register again except to update contact info.)
Log in to the Knowledge Base Training Area for access to videos, live webinars, and one-on-one training sessions.
"Every time I contact Hypertherm support I always get the feeling that the issue is just as important to them as it is to us." - Brandt Owens, Owens Specialty