Support

Hypertherm software products are backed by best-in-class technical support provided by the most knowledgeable professionals in the business. Our technical team has decades of experience in nesting and process optimization software, plus many years applications experience working in various cutting industries.

Very often you can find answers most quickly by checking the Knowledge Base. Still can't find what you're looking for? Contact us directly using one of the options below. Please note - all support services require an active Software Subscription.

All Support Services

  • Knowledge Base

    Accounts provide access to FAQ's, downloads, articles, videos, training webinars, and more. Log in or sign up today.

  • Contact Support

    Contact a technical support specialist via e-mail.

  • Join a GoToMeeting

    If you have been given a GoToMeeting ID, click here.

  • Software Subscriptions

    Annual subscriptions provide users access to our extensive support features. This is a highly cost effective way to maximize the investment in Hypertherm software and help your business become more productive.

  • Join the Beta Community

    Customer feedback is very important to us and that’s why we’ve created the Hypertherm software Beta Community; a tool for soliciting product development input directly from our customers.

  • Register Your Purchase

    Customers worldwide can register their purchase with Hypertherm to ensure receipt of product news and special promotions. (N. American customers are typically pre-registered – you do not need to register again except to update contact info.)

  • Prior Version Support

    Find out the status of your prior version software and whether it is still eligible for support or reactivation.

 

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